Shipping policy

PROCESSING TIME:

Business days are Monday through Friday

 

Orders are packed up on Tuesdays and Fridays. On occasion, I go out of town for work to sell at conventions, meaning I will be out of town some Fridays. The orders would then get packed up the following Tuesday.

 

DOMESTIC SHIPPING:

All orders are sent through USPS and has a standard shipping speed of 3-5 days once shipped.

 

I do not offer expedited/same-day processing, nor any in person pick up.

If your address has specific issues with USPS, and it is critical it ships through another carrier, please contact me and I will try to work something out with you.

 

Standard shipping is free on orders over $75 within the United States. 

 

INTERNATIONAL SHIPPING:

Unfortunately I am not offering international shipping just yet.

TRACKING:

When an order is ready to be shipped, you should receive an email with the tracking information. Tracking updates can take 24-48 hours to appear after the label has been created.

 

LOST OR DAMAGED PACKAGE:

If the tracking shows a package as ‘delivered’ and is not there, please wait 24-48 hours as carriers will sometimes scan the package early. You can also check either in person or here  

If the package is lost or the product arrives damaged please file a claim through USPS
Unfortunately we are not responsible for what happens to the package once it is in the carrier's possession.

 

INCORRECT OR DAMAGED ITEMS:

All items are visually inspected and given a quality check before it’s packed up and sent out.  In the event that you receive an incorrect, or damaged item, Please contact me with your order number, as well as a description/photo of the issue and I will get the correction fixed as soon as I can!  There is no additional shipping owed for orders that are deemed my mistake and I will never ask you to return the incorrect or damaged item.